Join our team

If these beliefs resonate, we want to hear from you.

life at koko

I was tired of being a cog in a big corporate wheel before joining KOKO. I’m now not only working with some of the smartest people in town, but in an environment that constantly challenges me and enables me to reach my highest potential. I’m working alongside Vivo Energy to deliver a solution that is both much-needed and sustainable.

Michael

Fuel Supply Chain Logistics

KOKO has taught me to have no limits. We always know how to adapt, both as a company and as individuals. By constantly challenging limits, I have been able to develop a range of new skills that I never knew I had, all the while using the power of technology to build a platform that transforms the lives of consumers.

Nancy

Market Intelligence

I’ve grown with KOKO from the start. Being part of a business that is scaling up to this extent is what excites me. Working with colleagues here in Pune and also in Nairobi, we’re encouraged to take ownership of projects, and providing the best possible customer experience is our driving force. I like that no day is the same, there are always new challenges, and as a team we constantly strive to find the best solutions.

Sameer

Software Product & Engineering

I'm really passionate about problem solving technologies and KOKO has provided me with a platform for building tech with purpose. There is a well-organized personal development structure, and ideas are explored openly so that we make objective decisions as a team. The KOKO culture brings out the best in me and my teammates.

Peter

Hardware Engineering

I joined KOKO (first in Kampala, then Nairobi) because I wanted to do more socially impactful work as I grew my career. As KOKO grew from a start-up to a dynamic company with multiple business lines, I had the opportunity to innovate and learn about different parts of the business. The culture of innovation and not being afraid to try new things keeps me motivated.

Ashaba

Legal

I enjoy working at KOKO because of the flexibility and autonomy. I also like that I get to play a role in important strategic decisions. It's all about getting the work done, not bureaucracy, all the while being part of something that will improve the lives of many people across Africa.

David

Finance

17 positions open

Software & Systems
Principal Engineer, Server Side
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Principal Engineer, you will lead a team of server side engineers in building high performance, large scale server side applications using best in class software engineering practices. As a senior leader, you will inspire your team to achieve engineering excellence while maintaining a pragmatic approach towards software delivery.
What You Will Do
  • Design and implement low-latency, high-availability, and high-performance applications
  • Write reusable, testable, and efficient code
  • Integrate data storage solutions such as relational databases, key-value stores, blob stores, and data warehousing
  • Integrate user-facing elements developed by front-end developers with server side logic
  • Implement software engineering best practices and ensure code and process quality through regular code reviews, proper documentation, and improvement initiatives
  • Ensure seamless release of all features to production environment and reliable feature performance at all times
  • Manage Level 2 support functions, including immediate fixes to any critical defects or essential enhancements in the live systems
  • Build a strong engineering culture within the team and groom junior engineers
  • Exercise pragmatism and maturity in managing, planning, and executing engineering tasks to strike a balance between business and engineering demands
  • Track and optimize the total business value delivered at all times
What You Will Bring To KOKO
  • BA/BS degree in Computer Science
  • 7+ years experience working on projects at scale across the technology stack from engineering to dev ops
  • Expert skills in Python and related frameworks such as Django and Flask
  • Experience developing RESTful applications
  • Understanding of fundamental design principles behind a scalable application
  • Familiarity with Cloud/ SaaS architectures
  • Strong unit test and debugging skills
  • Good understanding of data structures and algorithms
  • Experience with Postgres and one or more of ElasticSearch, Redis, RabbitMQ, Celery
  • Experience with one or more of AWS, VMWare, Docker, LXCExperience with Javascript, Client side development, Android applications
  • Superb skills in object-oriented and functional programming and design
  • Strong understanding of design patterns or a well-supported opinion on why they're overrated
  • Firm grasp of multi-threading, databases (relational or non relational), I/O, and networking.
  • Experience with IoT technologies such as MQTT, XMPP, RFID, NFC, Wireless technologies
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Product Manager, Ad Tech
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Product Manager, Ad Tech, you will lead the product design, development, and release of the KOKO advertising platform from inception to launch. As the product is in early stages of development, the successful candidate will also be responsible for selection of appropriate tools, technologies and platforms, negotiations with vendors, preparing technical and marketing assets, and pitching to potential advertisers.
What You Will Do
  • Manage the success of AdTech platform and services, including strategy, product roadmap, product design and specification, quality, sales enablement and launch
  • Establish a product roadmap based on data, research and feedback from clients, customer success team, marketing and sales
  • Engage and work closely with the Engineering team to help determine the best technical implementation methods, as well as a reasonable execution schedule
  • Assess market competition by comparing the product to competitors' products
  • Provide source data for product line communications by defining product marketing communication objectives
  • Assess product market data by calling on customers with field salespeople and evaluating sales call results
  • Provide information for management by preparing short-term and long-term product impact and value addition forecasts and special reports and analyses; answering questions and requests
  • Coordinate launch activities for platform enhancements, assess business impact, communicate to stakeholders and measure post-launch impact
  • Determine and assess impact on product pricing by utilizing market research data; reviewing costs; anticipating volume
  • Closely partner with other ad marketplaces to enhance value delivery to clients
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contribute to team effort by accomplishing related results as needed
What You Will Bring to KOKO
  • 4+ years experience in product management or design of mid to large scale internet advertising products and technologies
  • Good working knowledge of the web, APIs, technology infrastructure, e commerce, online advertising spaces
  • Knowledgeable across multiple functional areas such as engineering, User Interface (UI), sales, customer support, finance or marketing
  • BA/BS degree in Computer Science or equivalent practical experience
  • Able to demonstrate a good understanding of how computational systems work conceptually
  • Entrepreneurial drive with appreciation of user experience (UX) and business/commercial issues. You should demonstrate the ability to critically reason UX choices, a good understanding of the possible approaches to UX for specific features, and pragmatism in making decisions
  • Experience in software development
  • Experience in hardware or embedded systems is a bonus
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Principal Engineer, Android
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Principal Android Engineer, you will lead the technical strategy, design, and development of high quality Android applications to help deliver a first of its kind technology solution in Kenya and beyond in collaboration with our team of passionate Product Managers and Engineers.
What You Will Do
  • Lead work streams with Product and QA to design and develop our Android applications
  • Work with peers to find efficient solutions for architectural problems
  • Lead code reviews, tech sessions and provide regular direction, mentoring, and coaching to developers on best practices and improvement initiatives
  • Improve test automation by writing unit tests and guiding others in this process
  • Implement CI/CD processes
  • Keep up to date with open-source Android ecosystem to ensure new frameworks and technologies are being used in KOKO’s applications
  • Manage Level 3 support functions for production systems which include immediate fixes to any critical defects or essential enhancements in the live systems and setting a high standard for such support service levels within the engineering team
  • Contribute to building a strong culture of technical excellence within the team
What You Will Bring To KOKO
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Expert understanding of Java and Android SDK, Gradle, and third party frameworks, tools, and SDKs, such as Retrofit
  • Significant experience working with product managers, designers, and QA in a SCRUM environment
  • Strong knowledge of Android UI design principles, patterns, and best practices
  • Expertise in integrating Android applications with back-end services including offline and synchronisation techniques
  • Experience developing real-time, low-latency, high-availability, and high performing applications using IoT technologies and communications (MQTT, etc.)
  • Experience working with hardware devices and hardware communications protocols (Serial USB, RS232, other Hardware comms)
  • Experience with distributing mobile applications via public app stores and/or enterprise channel as well as via bespoke channels
  • Ability to communicate with all levels of management and peers within the organisation
  • Ability to prioritise work and tasks under pressure
  • Ability to build, implement, and direct quality assurance principles and maintain quality of delivery
  • Strong problem-solving skills and a detail-oriented mindset
  • Ability to multi-task, prioritize and meet deadlines in a fast-paced environment
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Principal Engineer, Dev Ops
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Principal Engineer, Dev Ops, you will be responsible for maintaining the overall technology infrastructure in a cost effective manner, while ensuring high availability and high performance to support the various applications hosted by our infrastructure. You will be in a senior leadership role and will be expected to build and lead a team and implement a successful dev ops strategy.
What You Will Do
  • Own and manage the end-to-end release architecture and design to ensure improved quality, efficiency, and reduced cost
  • Implement and document best practice and patterns in software development and release processes to ensure consistency and repeatability of software deployments
  • Develop and maintain scripts for continuous delivery and test automation
  • Deploy, test, and update system and application software
  • Develop test automation scripts including system integration, build verification, performance, and UI
  • Build and improve CI/CD pipelines supporting teams with different release schedules, testing needs, and code bases
What You Will Bring to KOKO
  • BA/BS degree in Computer Science
  • 5+ years experience in a DevOps role implementing enterprise AWS cloud environments
  • Experience with CI/CD build, deployment, and test tools (Jenkins, Gradle, Artifactory, Selenium, Terraform, etc.)
  • Experience with scripting languages such as Bash, Python, Ruby, and JavaScript
  • Experience with configuration management tools such as Ansible, Chef, and Puppet
  • Strong desire to automate everything
  • Understanding of application deployment patterns and best practice DevOps with CI/CD
  • Demonstrated commitment to code quality, documentation, and test automation
  • Experience with infrastructure and service monitoring and logging
  • Good knowledge of Unix Administration/Scripting
  • Good knowledge of Build Deployment tools like Maven/Ant
  • Experience with fuels industry solutions and/or IoT integration is a plus
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Engineer, Odoo ERP
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Software Engineer, Odoo ERP, you will be part of the core engineering team at KOKO Networks and lead the design, development, maintenance, support, and training of applications built on the Odoo ERP platform. This position is a senior role and requires active coordination with business stakeholders and a thorough understanding of the core business and accounting processes.
What You Will Do
  • Work closely with business stakeholders and other members of the development team to develop detailed specification documents with clear deliverables and timelines and to ensure timely completion of deliverables
  • Determine appropriate technical solutions and make relevant recommendations to stakeholders
  • Configure and customize Odoo ERP based on requirements using reusable, testable, and efficient code
  • Train key stakeholders on the implemented solutions, track performance, and identify improvements
  • Integrate data storage solutions such as relational databases, key value stores, blob stores, and data warehouse
  • Implement best practices and ensure code and process quality through regular code reviews, proper documentation, and improvement initiatives
  • Ensure all features delivered are seamlessly released to production environment and perform reliably at all times
  • Manage Level 2 support functions which include immediate fixes to any critical defects or essential enhancements in the live systems and set a high standard for such support service levels within the engineering team
  • Exercise pragmatism and maturity in managing, planning, and executing engineering tasks to strike a balance between business and engineering demands
What You Will Bring To KOKO
  • Strong knowledge in Odoo SaaS deployment
  • 3+ years of experience in Odoo ERP development
  • Strong knowledge in Odoo deployment (on-premise and cloud) and setup
  • Strong knowledge of Core Python and programming concepts
  • Strong unit test and debugging skills
  • Knowledge of Odoo Accounting, Manufacturing, and CRM modules
  • Knowledge of PostgreSQL, Unix/Linux, Knowledge of HTML5, CSS, JS
  • Knowledge in importing databases
  • Experience with designing and developing Odoo apps (new module development, customization, and development from scratch)
  • Experience in creating REST API for Odoo modules and integrating 3rd party applications
  • Experience developing RESTful applications
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Quality Assurance Engineer
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.
What You Will Do
  • Write test plans, test cases, execute test cases, and report bugs for API, web, and mobile apps
  • Create automation scripts in Java and/or Python to automate the API, web, and mobile apps
  • Perform execution of scripts during release time
  • Create and perform hardware tests on the embedded systems and electronic devices
  • Work on tasks assigned by Quality Assurance Lead and report key metrics to all stakeholders
  • Mentor and coach colleagues in the Quality Assurance team to take on additional responsibilities
What You Will Bring To KOKO
  • 2-5 years experience in manual and automation testing
  • Experience in Selenium using Java and/or Python
  • Experience automating web and REST APIs (exposure to mobile app automation with Appium/Espresso & load testing with JMeter would be an added advantage)
  • Experience working in an agile setup using Scrum Methodology
  • Experience in writing clear, concise, and comprehensive test plans and test cases
  • Exposure to CI/CD with Jenkins and Bitbucket
  • Exposure to testing applications interacting with embedded systems and electronic sensors
  • Working knowledge of SQL and scripting
  • Willingness to perform hardware tests and go in the field as per project requirement
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Engineer, Ad Tech
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
You will be part of a team of passionate Product Managers and Engineers, leading the technical strategy, design, and development of high quality products that deliver a first of a kind solution in Kenya and beyond.
What You Will Do
  • Lead workstreams with Product and QA to design and develop our applications
  • Work with peers to find efficient solutions for architectural problems
  • Improve test automation by writing unit tests and guiding others in this process
  • Implement CI/CD processes
  • Keep up to date with open-source ecosystem to ensure new frameworks and technologies are being used in KOKO’s applications
  • Manage Level 3 support functions for production systems which include immediate fixes to any critical defects or essential enhancements in the live systems and setting a high standard for such support service levels within the engineering team
  • Contribute to building a strong culture of technical excellence within the team
What You Will Bring To KOKO
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Experience developing realtime, low-latency, high-availability, aisend high performing ad serving applications using platforms such as Doubleclick or Ad Butler
  • Good understanding of ad serving technologies and workflows such as RTB, SSP, and DSP
  • Expert in integrating front end and back end RESTful applications including offline and synchronisation techniques
  • Understanding of fundamental design principles behind a scalable application -  Familiarity with Cloud/ SaaS architectures
  • Good understanding of Python, Django, Flask, and third party frameworks tools and SDKs
  • Experience working with product managers, designers, and QA in a SCRUM environment
  • Ability to communicate with all levels of management and peers within the organisation
  • Ability to build, implement, and direct quality assurance principles and maintain quality of delivery
  • Strong problem-solving skills and a detail-oriented mindset
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Engineer, Server Side
Pune
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Server Side Engineer, you will be part of a team of passionate Product Managers and Engineers who will lead the technical strategy, design, and development of high quality products that deliver a first of a kind solution in Kenya and beyond.
What You Will Do
  • Lead workstreams with Product and QA to design and develop our applications
  • Work with peers to find efficient solutions for architectural problems
  • Improve test automation by writing unit tests and guiding others in this process
  • Implement CI/CD processes
  • Keep up to date with open-source ecosystem to ensure new frameworks and technologies are being used in KOKO’s applications
  • Manage Level 3 support functions for production systems which include immediate fixes to any critical defects or essential enhancements in the live systems and setting a high standard for such support service levels within the engineering team
  • Contribute to building a strong engineering culture of technical excellence within the team
What You Will Bring to KOKO
  • Bachelor’s Degree in Computer Science or equivalent experience
  • Expert understanding of Python, Django, Flask, and third party frameworks tools and SDKs
  • Strong knowledge of UI design principles, patterns, and best practices
  • Expertise in integrating front end and back end RESTful applications including offline and synchronisation techniques
  • Experience developing realtime, low-latency, high-availability, and high performing applications using IoT technologies and communications (MQTT, etc)
  • Understanding of fundamental design principles behind a scalable application
  • Familiarity with Cloud/ SaaS architectures
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Operations
Network Operations Engineer
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Network Operations Engineer, you will monitor and manage KOKO’s network of over 700 IoT-connected, self-service machines called KOKOpoints, which dispense clean cooking fuel. Your responsibilities will include network performance monitoring, scheduled and unscheduled maintenance activities, network change management, and incident management. You will liaise closely with our customer and agent experience teams, as well as our engineering teams, who provide subject matter expertise on KOKO’s products. The ultimate purpose of this role is to maximise network up-time and operate the network at an efficient cost-level.
What You Will Do
  • Participate in creating core processes, including defining SLAs with internal and external stakeholders
  • Provide feedback to KOKO’s Engineering teams on root causes of network disruptions
  • Analyse data and formulate suggestions to improve network up-time and long-term reliability
  • Monitor network performance and communicate as appropriate throughout the organisation
  • Use monitoring tools to identify problems with KOKOpoints in the field before any customer encounters them
  • Provide feedback on network control tools and dashboards
  • Own the information capture and resolution of network tickets, ensuring accurate and precise information is captured at each step of the issue life-cycle
What You Will Bring to KOKO
  • University degree in relevant field, such as Mechanical or Electrical Engineering, or Telecommunications
  • 5+ years of experience in maintenance management of mechatronic equipment or telecommunications equipment, with a track record of high performance
  • Good knowledge of electronic and mobile communications equipment, Android and embedded devices, and UPS power systems
  • Understanding of how environmental and third party factors (such as network congestion or power outages) can degrade mechatronic components and affect performance
  • Ability to build a proactive maintenance plan to address performance issues
  • Ability to work autonomously and think on your feet
  • Excellent observational skills and a forward thinking / planning attitude
  • Excellent verbal & written communication skills
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Head of Network Operations
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Head of Network Operations, you will be responsible for operating KOKO’s network of over 700 IOT connected self-service machines, called KOKOpoints, which dispense clean cooking fuel. You will lead the monitoring network performance monitoring, scheduled and unscheduled maintenance activities, network change management, and incident management. The ultimate purpose of this role is to maximise network up-time and operate the network at an efficient cost-level.
What You Will Do
  • Run the four core functions in network operations; network change management, network performance management, incident response management, and the KOKOpoint maintenance programme
  • Lead the network operations organisation, which consists of a centralised Network Operations Centre (NOC) and decentralised maintenance field teams
  • Create core processes, including defining SLAs with internal and external stakeholders
  • Create and optimise KOKO’s Network Operations monitoring tools
  • Proactively identify risks to network uptime and customer experience
  • Develop and execute plans to minimise risk
  • Provide feedback to KOKO’s Product and Engineering teams on root causes of network disruptions. Analyse network data and formulate suggestions to improve uptime
  • Manage the information capture and resolution of KP network tickets, ensuring that accurate and precise information is captured at each step of the issue life-cycle
  • Own and manage the database of product defects arising from KP network and other tickets, acting as the single point of contact for the Engineering and Product teams so that failure modes, frequency and any other relevant data is clear and easily available for discussion
  • Together with the engineering team, analyse data from the KOKO Point network to improve long-term reliability
  • Act as a focal point for the KOKO organisation to manage changes to the network, such as software / hardware upgrades, pricing changes
  • Manage field maintenance teams through supervisors
  • Monitor network performance, and communicate as appropriate throughout the organisation
What You Will Bring to KOKO
  • University degree in relevant field, such as Electrical Engineering or Telecommunications
  • 10+ years of experience in a related field, such as telecommunications, with a track record of high performance
  • Technical knowledge of mechatronic systems or communication technology is an added advantage
  • Experience managing complex information and prioritising actions under significant time-pressure
  • Knowledge of ticketing systems and related ERP processes
  • Ability to work autonomously and think on your feet
  • Good communication and interpersonal skills
  • Good data analysis skills
  • Ability to work in a highly demanding environment
  • Ownership mindset and the ability to solve complex problems with varying levels of uncertainty
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Distribution & Service Manager
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Distribution & Service Manager, you will be responsible for the distribution operations (similar to a FMCG company) inside KOKO Networks, as well as KOKO’s warranty & service repair programme. KOKO is making a new type of cooking fuel available to customers for the first time, through an extensive agent network. To do this, KOKO must sell and distribute a specialised cooker, which has been developed in-house, to dozens of storage locations, over a thousand retail agents, and, ultimately, to tens of thousands of customers in Nairobi. You will be responsible for ensuring the successful and cost-efficient distribution of cooking stoves to KOKO’s customers, as well as an expanded product range at a later stage.
What You Will Do
  • Manage the product logistics from arrival in Nairobi through to the final consumer
  • Plan inventory requirements, at a variety of locations throughout the supply chain
  • Setup of storage locations and service points throughout Nairobi
  • Receive, supervise handling & distribution, and ensure KOKO’s products are delivered securely to storage locations throughout Nairobi
  • Manage distribution sub-contractors, including trucking companies, distribution centres, and other service providers
  • Together with the Procurement Manager, negotiate supplier contracts and manage performance
  • Hire logistics and distribution team to support you in your responsibilities
  • Run warranty services, and reverse logistics for repair of stoves
  • Ensure staff and product compliance to all KOKO HSSEQ standards
  • Hire, train, and optimise a team of service technicians to staff the warranty function
  • Together with other relevant departments, set pricing for warranty and repair services
  • Assist the engineering team with root cause analysis of product failures and possible improvements
What You Will Bring To KOKO
  • University degree in a relevant field
  • 7+ years of experience in FMCG distribution or a related field
  • 4+ years of experience leading and managing a team
  • Detailed knowledge of logistics and distribution processes
  • Knowledge of stock control and management of decentralised storage and distribution sites
  • Experience managing negotiating with subcontractors, to ensure delivery on agreed service levels
  • Ability to work autonomously and think on your feet
  • Excellent observational skills and a forward-thinking attitude
  • Good communication and interpersonal skills
  • Good data analysis skills
  • Ability to work in a highly demanding environment
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Commercial
Community Associate
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Community Associate,  you will execute the brand’s communication strategy as you manage the brand’s social media pages, ensuring successful and timely delivery of brand objectives and goals.
What You Will Do
  • Implement and manage the day-to-day execution of KOKO's social media strategy, including scheduling, posting, and community managing on Facebook, Twitter, Instagram, YouTube, and other emerging social platforms
  • Plan and ensure successful execution of all brand campaigns across all social and customer-facing digital channels
  • Strategically develop the communication calendar, aligning the schedule with broader brand and marketing schedules
  • Analyse data through Facebook & Instagram Insights, Twitter Analytics, and Google Analytics to help develop campaigns, optimizing and maximizing spend
  • Manage influencer programs
What You Will Bring to KOKO
  • 2+ years of experience developing and executing social media solutions within a digital marketing, PR, or advertising agency environment
  • Experience in managing social & digital campaigns from initial brief & strategy through to execution
  • Strong stakeholder management skills and ability to manage external agencies
  • Willingness and enthusiasm to stay up to date with emerging technologies and platforms
  • Exceptional analytical skills in social and digital
  • Experience with social media tools for business, including those offered by the major platforms and third parties
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Digital Ad Sales Manager
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As a Digital Ad Sales Manager, you will lead the team that sells KOKO's digital media inventory to clients across Kenya and help build one of the region's fastest-growing ad businesses.
What You Will Do
  • Lead the ad inventory sales strategy & execution for our digital media business
  • Identify, develop, pitch, and execute new sales initiatives using your existing client network
  • Build, manage, and scale a revenue pipeline with advertisers, online ad networks, and agencies
  • Achieve monthly targets for ad sales revenue
  • Develop customized sales pitches for selected clients with our in-house creative team
  • Ensure client ads are run smoothly, optimized to increase the ROI, and translated into real-time reporting for clients
  • Map key accounts and maintain client relationships
  • Provide client and ad product insights to continuously improve our product offering
  • Manage a team of sales executives, planning their monthly targets and providing guidance to help them achieve their goals
  • Track and monitor sales performance on a daily, weekly, and monthly basis
  • Identify creative solutions to client problems via KOKO's ad offering
What You Will Bring To KOKO
  • 5+ years of experience in selling media space to corporates and SMEs in Kenya
  • Excellent client network across Kenya including the large, medium, and small enterprises
  • Strong understanding of digital and radio ad space, especially in Kenya
  • Experience of working with an established publisher, media network, or a media buying agency in Kenya
  • Fluency in both Kiswahili and English
  • Solid network of clients in Kenya, especially Nairobi
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Digital Ad Sales Executive
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Digital Sales Executive, you will sell KOKO's digital media inventory to clients across Kenya and help build one of the region's fastest-growing ad businesses.
What You Will Do
  • Sell KOKO’s digital ad inventory (both display & radio) to clients across Kenya
  • Identify, develop, pitch, and execute new sales initiatives using your existing client network & further expand it with the help of the KOKO Digital Sales Manager 
  • Achieve your monthly sales targets by identifying and pitching to key clients
  • Manage end-to-end key client relationships
  • Work closely with the Ad Tech product manager to ensure all your client ads are run smoothly as per the schedule
  • Track and monitor sales performance on a daily/weekly basis
What You Will Bring To KOKO
  • 2+ years of experience in selling media space to corporates & SMEs in Kenya  
  • Excellent client network across Kenya including the large, medium, & small enterprises
  • Strong understanding of digital & radio ad space, especially in Kenya  
  • Experience of working with an established publisher, media network or a media buying agency in Kenya
  • Fluency in both Kiswahili and English
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Demo Executive
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Demo Executive, you will be responsible for demonstrating the features of our KOKO Cooker, KOKOpoint, and other technology products to potential buyers. You will show how the product works, respond to questions, and persuade consumers to make the final purchase decision.
What You Will Do
  • Organize, set up, and lead product demos and sales pitches in liaison with the Demo Manager
  • Communicate and assist customers in understanding the value proposition for KOKO products and services
  • Consistently seek new product knowledge and act as an expert for the customer
  • Present products using interactive materials such as videos, charts, and slideshows
  • Arrange merchandise to look attractive to customers and share product samples, brochures, and flyers
  • Engage with customers and discover their wants and needs
  • Submit reports to the Demo Manager and company management on sales performance
  • Initiate contact with chamas, SACCOs, and other community groups to prospect business opportunities
What You Will Bring To KOKO
  • 1+ year experience working as a promoter
  • Bachelor's Degree in Marketing or related studies
  • Proven track record in the execution of successful promotions
  • Customer oriented approach
  • Excellent communication, presentation, and leadership skills
  • Outstanding organizational and time management skills
  • Aptitude in presentation and public speaking
  • Strong attention to detail

KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Trade Development Representative
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Trade Development Representative, you will be responsible for leading our efforts to sell to and acquire new KOKO Agents in assigned territories to help build our Nairobi network.
What You Will Do
  • Recruit KOKO Agents across the assigned Territory in accordance with set criteria
  • Plan and execute specific sales programs as directed
  • Educate potential Agents on company and technology solutions
  • Gather market insights and share feedback from targeted Agents
  • Manage Agent relationships and facilitate progress of assigned Agents from sales stage through install of KOKOpoint
  • Generate weekly, monthly, quarterly and yearly reports
What You Will Bring To KOKO
  • Graduate from an accredited University, preferably in Business related area of study
  • 1+ year in a similar position
  • Excellent interpersonal and selling skills
  • Good planning and organization skills
  • Ability to work under pressure and with minimum supervision
  • Experience in relationship management is an added advantage
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!
Business Development Executive
Nairobi
Full-Time
About KOKO Networks
KOKO Networks is a venture-backed technology company operating in East Africa and India. We build and deploy cloud-connected "KOKOpoints" inside local retail outlets, which serve as consumer access points for goods and services delivered in partnership with major suppliers. Our first consumer solution is liquid ethanol cooking fuel, which delivers significant cost savings and quality of life improvements in the multi-billion dollar urban cooking market. In Kenya, this solution is delivered in partnership with Vivo Energy, the company which owns and operates Shell-branded fuels distribution infrastructure across Africa.

Your Role
As Business Development Executive, you will generate leads, advance the sales process, close new business, and achieve opportunity-­based sales quotas. You will also conduct research to identify potential leads and engage with business targets through telephone, email, webinar, and in person.
What You Will Do
  • Identify, qualify, and secure business opportunities
  • Build business relationships with current and potential clients, including via cold calling
  • Collaborate with sales and leadership to secure, retain, and grow accounts
  • Present information to potential clients at meetings, industry exhibits, trade shows, and conferences
  • Coordinate business generation activities and respond to client requests for proposals (RFPs)
  • Maintain CRM database of client information
  • Understand client needs and offer solutions and support
  • Research potential leads from business directories, web searches, or digital resources
  • Qualify leads from digital campaigns, conferences, references, and trade shows
  • Close sales and work with the client through the closing process
  • Collaborate with management on sales target setting, planning, and forecasting
What You Will Bring To KOKO
  • Bachelor's degree (preferred) 
  • Experience with lead generation and prospect management
  • Demonstrated sales results
  • Excellent written and verbal communication skills
  • Comfort making cold calls and talking to new people all day
  • Energetic, outgoing, and friendly demeanor
  • Eagerness to expand company with new sales, clients, and territories
  • Ability to multitask, prioritize, and manage time efficiently and independently under tight deadlines
  • Ability to professionally and confidently communicate with C-level executives
  • Tenacity to handle rejection and continue on with a positive attitude with the next potential client
  • Strong computer skills, including MS Office or Google Suite and CRM experience preferred
KOKO offers a fast-paced work environment and significant professional growth opportunities. If you share our passion for technology and our vision for global impact, we strongly encourage you to apply!

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