Nairobi Trade Development Representative
To provide Trade Execution and Agent merchandising in assigned region to achieve set targets for new Agents on-boarded
Responsibilities:


  • Recruitment of Quality Agents across the assigned Territory in accordance with set criteria
  • Drive the growth of KOKO Networks products and services channeled through the KOKO Agents in the assigned Territory
  • Ensure all Agents are active in the respective region and ensure the Agent staff achieve results
  • Plan and execute specific Sales Programs as directed
  • Drive appreciation of KOKO points in assigned Territory
  • Ensure100% Compliance to KOKO Networks Processes and procedures across theTerritory
  • Gather Market intelligence for improvement of the Agency Channel
  • Relationship Management Of KOKO Point Agents in the Territory
  • Generate weekly, monthly, quarterly and yearly reports


Agent Administration

  • Facilitate Agent Merchandizing, Agent Relocation, Agent Termination, Reporting and Agent Contract Renewal processes for the assigned Territory
  • Ensure approved agents are fully trained including preparing and submitting
    training reports for the assigned Territory


Compliance

  • Generate a monthly incident report on Fraud and Theft for the assigned Territory


Qualifications and Experience Required

  • Graduate from an accredited University preferably in Business related course
  • Experience of at least 1 year in a similar position
  • Excellent Interpersonal and Selling skills
  • Good Planning and Organization skills
  • Ability to work under pressure and with minimum supervision
  • Experience in Relationship Management is an added advantage

Apply

Nairobi Account Relationship Manager
To provide overall Execution and Leadership in assigned Territory to achieve set targets for new Agents on boarded
Responsibilities:


  • Recruitment of Quality Agents across the assigned Market In accordance with set criteria

  • Drive the growth of KOKO Networks products and services channelled through the KOKO Agents in the assigned Territory

  • Ensure all Agents are active in the respective region

  • Plan and execute Specific Sales Programs as per Territory to Ensure Business Growth on the Agency Channel

  • Provide advisory support to KOKO networks including identifying best solutions for the regions

  • Drive appreciation of KOKO points in respective region

  • Relationship Management of KOKO Point Agents across the region including connecting with Agents Staff to achieve results

  • Ensure 100% Compliance to KOKO Networks processes and procedures across the region

  • Ensure continuous improvement in customer service at Agent Locations across the region

  • Ensure the KOKO Networks Corporate image is maintained at all times

  • Execute Operational excellence and cost management

  • Gather Market intelligence for improvement of the Agency Channel

  • Generate necessary reports on a weekly, monthly, quarterly and annual basis.


Agent Administration

  • Facilitate Agent Merchandizing, Agent Relocation, Agent Termination, Reporting and Agent Contract Renewal processes for the whole region

  • Ensure approved agents are fully trained and prepare and submit training reports for allocated region

  • Support and assist the agency Head in User Acceptance Testing and implementation of any new products and service


Compliance

  • Generate a monthly incident report on Fraud and for the assigned region

  • Ensure continuous improvement in agent service and implementing effective operational standards.


Qualifications and Experience Required

  • Graduate from an accredited University preferably in a Business related course

  • Excellent Interpersonal and Selling skills

  • Sales Development and Execution skills

  • Team Player and Team Developer

  • Good Planning and Organization skills

  • Ability to work under pressure and with minimum supervision

  • Key Account Management skills

  • Proven experience of at least four years in a similar position

  • Experience in Relationship Management is an added advantage






Apply

Nairobi Quality Assurance Engineer
The Quality Assurance Engineer will be experienced in Manual, Automation and Performance testing using open source technologies. This roles engages and collaborates with stakeholders across Development, Quality Assurance, Product Team and Senior Management.
Responsibilities:


  • Write test plans, test cases, execute test cases and report bugs for API, Web and Mobile apps

  • Create automation scripts in Java and/or Python to automate the API, Web and Mobile apps. Perform execution of scripts during release time

  • Create scripts in JMeter for Load testing of API’s. Execute scripts as per requirement and during releases

  • Create and perform hardware tests on the embedded systems and electronic devices

  • Work on tasks assigned by Quality Assurance Lead and report key metrics to all stakeholders including Dev, Quality Assurance and Product teams

  • Mentor and coach colleagues in the Quality Assurance team to take on additional responsibilities


Qualifications & Experience Required

  • Minimum 5-7 years experience in manual and automation testing

  • Strong automation testing experience in Selenium using Java and/or Python

  • Should have experience automating Web, Mobile (Android using preferably Appium/Espresso) and REST API's

  • Hands-on experience with an open source Performance testing tools like JMeter / Blazemeter

  • Exposure to CI/CD with Jenkins, Docker and Bitbucket

  • Experience in writing clear, concise and comprehensive test plans and test cases

  • Working knowledge of SQL and scripting

  • Exposure to testing applications interacting with embedded systems and electronic sensors

  • Willing to perform hardware tests and go in the field as per project requirement.

  • Conversant with Cloud Technologies such as AWS

  • Should have worked in an agile setup using Scrum Methodology

  • Exposure to Embedded and Hardware testing is an added advantage






Apply

Nairobi Fuel Logistics Product Manager (Software)
We are looking for an experienced and ambitious Product Manager to join our team. As the Product Owner for our Wholesaler solution, you will work closely with our Engineering teams and our Fuel Partner customers to provide a solution that is a first of its kind in this market.
Responsibilities:

• Manage the communication between our Engineering team and the needs of internal and external business stakeholders with regards to last mile fuel delivery

• Develop detailed (technical and non-technical) requirements for our engineers and work with them to ensure that the features are delivered as requested

• Ensure that user experience, features and workflows within the platform deliver the expected business requirements

• Define the go-to-market plan and enablement, working to insure that relevant teams have what they need to be successful

• Work closely with the Quality Assurance teams in order to ensure the performance of the product is as defined and required by our partners

• Manage roll-out and training of new features with our key customer groups

• Evangelise the product within KOKO and externally with relevant user groups


Qualifications and Experience Required

• Engineering or Scientific background required

• Proven track record in Product Management for software/web/mobile technologies in the area of logistics, for at least 4 years

• Good working knowledge of the web, APIs, comms technology infrastructure

• Experience of the Software Development lifecycle

• Experience developing or working with hardware or embedded systems is a bonus

• Ability to critically reason UX choices in the field of Logistics

Apply

Nairobi Lead Creative Designer
The Marketing & Communications team is responsible for telling the KOKO Networks story across all media. As we go to market, we must help audiences connect the dots between our brand and our products.The Lead Graphic Designer is responsible for translating and executing on marketing and communications objectives through key visual and verbal messaging concepts. The role contributes to marketing strategies to evolve the KOKO Networks strategy, brand position and brand story through execution of visual design across varied media. The ideal candidate will be an experienced Graphic Designer with a portfolio that reflects his/her expertise in print as well as digital.The employee will work with members of the Marketing and Communications Department, Sales, Operations and others to ensure continuity in the company’s marketing messages and brand standards.
Responsibilities:


  • Serve as Lead Designer on a wide range of projects

  • Work closely with Marketing and Creative team to produce on-brand designs that meet the required goals.

  • Support the creative process from concept to completion

  • Design web-ready graphics for social media, web banners, and email communications. Design visually compelling PowerPoint presentations and templates to support sales and senior leadership

  • Interface with internal clients in creatively and collaboratively guiding their campaign and marketing program efforts to meet both their targeted requirements while also advancing the company brand proposition, look and feel and key messages

  • Prepare final print-ready files based on supplied specifications for several types of printing

  • Ensures accurate representation of company logo and brand name


Qualifications & Experience Required

  • Bachelor’s degree in graphic design, visual design, advertising, marketing, communications or a related field or equivalent work experience

  • Minimum of 5+ years of experience in creative design

  • Strong conceptual thinker and creative problem solver

  • Strong skills in Adobe Creative Cloud suite, with a high proficiency in InDesign, Illustrator, and Photoshop

  • Ensure design quality that allows a consistent brand experience across all deliverables

  • Ability to manage projects from conception to production

  • Ability to manage and prioritize multiple assignments and deadlines, and able to consistently deliver high-quality design

  • Basic understanding of UX design principles, HTML & CSS

  • An understanding of the latest trends, to ensure creative work remains forward thinking

  • Microsoft Office Suite

  • Strong verbal and written communication skills

  • Excellent attention to detail

  • Good organization abilities

  • Good interpersonal skills

  • Ability to prioritize and multitask

  • Excellent time management skills


To Apply

Please include your CV and portfolio of work in your application


Apply